Returns Policy

At SKM-Fashion, customer satisfaction is our priority. Our return policy is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot o er you a refund or exchange.

To be eligible for a return:

  • The item must be unused, unwashed, and in the same condition as when you received it.
  • It must be returned in its original packaging.
  • Proof of purchase, such as a receipt, is required

Return Instructions:

To initiate a return, please mail your item to:

SKM-Fashion
Unit 8, 12-14 Midland Street,
Manchester, M12 6LB,
United Kingdom

Important Notes

  • Customers are responsible for return shipping costs, which are non-refundable.
  • Please do not send your purchase back to the manufacturer.

Refunds:

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.

If approved:

  • The refund will be processed and applied to your original payment method within the specified timeframe.
  • Refund processing times may vary depending on your bank or payment provider.

Late or Missing Refunds:

If you have not received your refund:

  1. Check your bank account.
  2. Contact your credit card company, as processing times may apply.
  3. Reach out to your bank for further assistance.

If you’ve completed these steps and still have not received your refund, please contact us at info@skmoutlet.com.

 Sale Items:

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges:

We replace items only if they are defective or damaged. For exchanges, email us at info@skmoutlet.com, and mail your item to the address provided above.

Gifts:

  • If the item was marked as a gift during purchase and shipped directly to you, a gift credit equivalent to the return value will be issued.
  • If the gift giver had the item shipped to themselves, we will issue the refund to the gift giver.

Shipping for Returns:

  • To return a product, please mail it to:
    SKM-Fashion
    Unit 8, 12-14 Midland Street,
    Manchester, M12 6LB,
    United Kingdom
  • If your return is valued over £75, consider using a trackable shipping service or purchasing
    shipping insurance, as we cannot guarantee the receipt of your returned item.

Contact Us:

For any questions or concerns, feel free to contact us:

  • Email: info@skmoutlet.com
  • Hours:
    • Monday-Friday: 8:00 AM – 8:00 PM
    • Weekends: 9:00 AM – 6:00 PM

We appreciate your business and strive to provide a seamless shopping experience! Visit us at SKM-Fashion Online Store.